{"id":943,"date":"2020-06-09T12:19:39","date_gmt":"2020-06-09T17:19:39","guid":{"rendered":"http:\/\/spab-rice.com\/wordpress\/nyla\/demo\/?page_id=943"},"modified":"2024-02-21T01:30:55","modified_gmt":"2024-02-21T07:30:55","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/yale.com.mx\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t<section class=\"section\" id=\"section_479225576\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-16396741\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-16396741 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-1786911251\">\n\n\t<div id=\"col-869797424\" class=\"col small-10 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2888983163\" class=\"text\">\n\t\t\n<h1 class=\"h2\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/11\/bullet-yale-rojo-min.png\" width=\"40px\" class=\"bullet-titulo\"> Preguntas frecuentes<\/h1>\n\t\t\n<style>\n#text-2888983163 {\n  font-size: 1.05rem;\n  text-align: center;\n}\n@media (min-width:850px) {\n  #text-2888983163 {\n    font-size: 1.3rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_479225576 {\n  padding-top: 16px;\n  padding-bottom: 16px;\n}\n@media (min-width:850px) {\n  #section_479225576 {\n    padding-top: 58px;\n    padding-bottom: 58px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section\" id=\"section_1364158126\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-965517804\">\n\n\t<div id=\"col-308987649\" class=\"col medium-5 small-10 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4><strong>Compra en l\u00ednea y Facturaci\u00f3n<\/strong><\/h4>\n<p><a>\u00bfQu\u00e9 formas de pago aceptan?<\/a><\/p>\n<p>En la tienda en l\u00ednea aceptamos pagos con cualquier tarjeta de cr\u00e9dito, d\u00e9bito o American Express, pago en efectivo en Oxxo y adem\u00e1s de aceptar pagos con PayPal y KueskyPay .<\/p>\n<p><a>\u00bfAceptan dep\u00f3sitos o transferencias bancarias?<\/a><\/p>\n<p>No, por el momento no contamos con esa opci\u00f3n de pago.<\/p>\n<p><a>Intento hacer una compra pero es rechazada<\/a><\/p>\n<p>Es muy probable que tu banco haya declinado la compra por seguridad, te sugerimos ponerte en contacto con tu banco para asegurarte que tu tarjeta no cuente con alguna restricci\u00f3n o bloqueo.<\/p>\n<p><a>\u00bfCual es el horario de la tienda en l\u00ednea?<\/a><\/p>\n<p>La tienda en l\u00ednea esta disponible las 24 horas los 365 d\u00edas del a\u00f1o. Esto quiere decir qu\u00e9 puedes comprar cuando lo desees.<\/p>\n<p>El horario de atenci\u00f3n por correo o tel\u00e9fono es de 8 am a 5 pm.<\/p>\n<p>El tiempo de entrega de tu compra es de 5 a 10 d\u00edas naturales.<\/p>\n<p><a>\u00bfDonde puedo facturar mi compra en l\u00ednea?<\/a><\/p>\n<p>Debes solicitarla al momento de hacer la compra, si no te llega por correo en 24 o 48 horas, debes enviar un correo con tus datos fiscales y n\u00famero de compra a contacto@yale.com.mx<\/p>\n<p>Para poder facturar como requisito se solicita una constancia del SAT del mes corriente de la compra.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1629052865\" class=\"col medium-5 small-10 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h4><strong>Env\u00edo y entrega<\/strong><\/h4>\n<p><a>\u00bfEnv\u00edan a todo M\u00e9xico?<\/a><\/p>\n<p>Si. Enviamos a toda la Rep\u00fablica Mexicana.<\/p>\n<p><a>\u00bfTiene un costo el env\u00edo?<\/a><\/p>\n<p>Env\u00edo gratis en compras mayores a $899<\/p>\n<p><a>\u00bfCu\u00e1nto tiempo demora en llegar mi pedido?<\/a><\/p>\n<p>5 a 10 d\u00edas h\u00e1biles<\/p>\n\t<div id=\"gap-806510729\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-806510729 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h4>Cuidados<\/h4>\n<p><a>\u00bfC\u00f3mo lavar y planchar prendas de poliester?<\/a><\/p>\n<p>Planchar a temperatura baja<br \/>Lavar antes de usar por separado o a mano o lavadora con agua fr\u00eda a 30\u00b0C.<br \/>No usar jab\u00f3n o detergente neutro<br \/>No usar blanqueador<br \/>No exprimir<br \/>Secar el l\u00ednea por escurrimiento a la sombra<br \/>No secar en m\u00e1quina<br \/>No planchar bordados<\/p>\n<p><a>\u00bfC\u00f3mo lavar y planchar prendas de Algod\u00f3n?<\/a><\/p>\n<p>Planchar a temperatura alta<br \/>Lavar antes de usar por separado o a mano o lavadora con agua fr\u00eda a 30\u00b0C.<br \/>No usar jab\u00f3n o detergente neutro<br \/>No usar blanqueador<br \/>No exprimir<br \/>Secar el l\u00ednea por escurrimiento a la sombra<br \/>No secar en m\u00e1quina<br \/>No planchar bordados<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1226631671\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1226631671 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1364158126 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - 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